At CS Gaming Hub, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
We collect information in several ways when you interact with our website:
Personal Data
When you create an account, place an order, subscribe to our newsletter, or contact our support team, we may collect the following personal information:
- Contact information (name, email address, phone number)
- Billing and shipping information (address, payment details)
- Steam Trade URL and associated Steam account information
- Account credentials (username, password)
- Communications and correspondence with our team
Automatically Collected Information
When you visit our website, our servers automatically record certain information that your web browser sends. This may include:
- IP address
- Browser type and version
- Operating system
- Referring/exit pages
- Clickstream data
- Date/time stamp
- Pages viewed
How We Use Your Information
We use the information we collect for various purposes, including:
- Order Processing: To process and fulfill your orders, including sending CS2 skins to your Steam account.
- Customer Service: To provide support, respond to inquiries, and resolve disputes.
- Communication: To send transactional emails, order confirmations, updates, and marketing communications (if you've opted in).
- Account Management: To create and maintain your account, authenticate users, and provide account-related functionality.
- Website Improvement: To analyze usage patterns, diagnose technical problems, and enhance the user experience.
- Security: To detect and prevent fraud, unauthorized access, and other potential security issues.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Information Sharing and Disclosure
We may share your information with third parties in the following situations:
- Service Providers: We share information with trusted third-party service providers who assist us in operating our website, conducting business, and servicing you. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated to maintain its confidentiality.
- Business Transfers: If CS Gaming Hub is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Protection of Rights: We may disclose your information to protect the safety, rights, or property of CS Gaming Hub, our customers, or others.
We do not sell, rent, or lease your personal information to third parties for their marketing purposes without your explicit consent.
Cookie Policy
Cookies are small data files placed on your device when you visit our website. We use cookies to enhance your browsing experience, analyze site traffic, and personalize content.
Types of Cookies We Use
- Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems. They are usually set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.
- Analytical/Performance Cookies: These cookies allow us to recognize and count the number of visitors and see how visitors move around our website when they are using it. This helps us improve the way our website works.
- Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
- Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.
Managing Cookies
You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate or incomplete information
- The right to request deletion of your personal information
- The right to restrict or object to the processing of your personal information
- The right to data portability
- The right to withdraw consent (where processing is based on consent)
- The right to lodge a complaint with a supervisory authority
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard security protocols, including SSL encryption, to safeguard your data during transmission and storage.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Children's Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
