Contact Us

We're here to help with all your CS2 skin needs

Get in Touch

Address

Studio 16n Yasmine Rest
Port Craigmouth
RG14 2EL
United Kingdom

Phone

+44 540 892 0065

Monday-Friday: 9am - 6pm EST

Saturday: 10am - 4pm EST

Email

support@csgaminghub.com

sales@csgaminghub.com

Social Media

Send Us a Message

Frequently Asked Questions

How do I receive my skins after purchase?

After completing your purchase, we'll send you a Steam trade offer containing your skins. You need to provide your Steam Trade URL during checkout. Most trades are sent within 30 minutes of order confirmation.

What payment methods do you accept?

We accept major credit/debit cards, PayPal, cryptocurrency (Bitcoin, Ethereum), and various bank transfer options. All payments are processed securely through our payment providers.

Are the skins authentic and safe to use?

Yes, all our skins are 100% authentic and sourced through legitimate channels. We guarantee that all items are safe to use in-game and comply with Valve's terms of service.

What is your refund policy?

We offer a 24-hour refund policy for any orders where the skin was not delivered or if it doesn't match the description. Please contact our support team immediately if you experience any issues with your purchase.

How long does delivery take?

Most deliveries are completed within 30 minutes after payment confirmation. During high-volume periods, it may take up to 2 hours. If you haven't received your skins after 2 hours, please contact our support team.

Do you offer discounts for bulk purchases?

Yes, we offer special discounts for bulk purchases. If you're interested in buying multiple high-value skins, please contact our sales team at sales@csgaminghub.com for a custom quote.